VOLTEER WARRANTY

Protection you can count on.

VOLTEER warranty coverage protects eligible products against manufacturing defects for the applicable warranty period, with technical inspection and after-sales support when needed.

Warranty includedCoverage varies by product
  • Coverage from purchase date
  • Technical inspection available
  • Replacement when an eligible defect is confirmed
WARRANTY STARTSFrom purchase date
COVERAGEManufacturing defects
TECHNICAL CHECKInspection where required
APPROVED CLAIMEligible product replaced

WARRANTY PERIODS

Coverage by battery type.

Warranty periods vary depending on the battery type and product.

18Months

Extended coverage

  • TD70L
  • AGM 70
  • AGM 80
  • AGM 95

12Months

Standard coverage

  • DIN 100
  • DIN 74
  • N80
  • N90
  • N100
  • N150
  • N200
  • Golf Car Batteries

6Months

Motorcycle Batteries

  • Motorcycle battery range

5Years

Lithium Batteries

  • Lithium battery range

WHAT'S COVERED

Manufacturing defects are covered.

  • Manufacturing defects
  • Eligible product failure caused by a manufacturing issue
  • Warranty assessment during the applicable warranty period

WHAT'S NOT COVERED

Clear limits protect every customer.

  • Misuse
  • Incorrect installation
  • Physical breakage or damage to the product body
  • Excessive charging or overcharging
  • Insufficient charging or undercharging

HOW WARRANTY WORKS

Simple support when there’s a problem.

  1. 01

    Contact VOLTEER

    Use WhatsApp to report the issue.

  2. 02

    Share Purchase Details

    Provide the product or order information and describe the issue.

  3. 03

    Technical Inspection

    VOLTEER may inspect the battery to determine the cause.

  4. 04

    Warranty Decision

    The team determines whether the issue qualifies under the applicable warranty.

  5. 05

    Replacement

    If an eligible manufacturing defect is confirmed, the battery is replaced.

TECHNICAL INSPECTION

Technical inspection comes first.

A technical inspection may be required to determine whether a battery issue is caused by a manufacturing defect or by another factor such as charging conditions, installation, misuse or physical damage.

Inspection may be performed at the battery or customer location where applicable.

PROOF OF PURCHASE

Keep your electronic invoice.

VOLTEER generally sends the electronic invoice through WhatsApp on the day following delivery. Retain it as proof of purchase for warranty and after-sales support.

WARRANTY SUPPORT

Need help with a battery issue?

Contact VOLTEER and our team will guide you through inspection and warranty support.

info@volteer-eg.com
Warranty assistance available
Chat on WhatsAppCall +20 11 17277672